Family safety, done properly

Peace of mind for everyone you love.

See that the kids got to school, know when Mom landed, and get help fast when it matters. ERGSS Family is built by emergency professionals, and with 24/7 Watch, real people answer when someone presses SOS.

Choose your plan See how it works
No contractCancel any timeNo hardware
Everything in one app

Know they're okay without having to ask

One private map for the whole family, smart alerts that tell you what matters, and protection that works even when the phone is in a pocket.

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Your family map

Everyone in one place, in real time, with walking and driving speed and a history when you need it.

🏡

Arrive and leave alerts

Home, school, practice, Grandma's. Draw any place and know when they get there and when they leave.

📴

No more going dark

Told right away if location is switched off, the phone is turned off, the battery is low or the phone goes silent.

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Parent settings lock

A parent PIN keeps sharing on. Everyone can always see that their location is shared; nothing is hidden.

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SOS and crash detection

One tap sends an SOS with live location. After a hard impact while driving, the phone checks in and raises the alarm if there's no answer.

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Severe weather and threats

Storms, wildfires and emergencies near your family, with clear steps to stay safe.

ERGSS 24/7 Watch

When it's serious, a real person picks up.

Most family apps send a notification and leave the rest to you. With 24/7 Watch, your family is on the ERGSS Operations Center, watched around the clock by people from emergency management, EMS and public safety.

  1. Your daughter presses SOS at 2 a.m.It rings our on-duty watch officers at the same moment it reaches you.
  2. A watch officer takes the call.They call her, follow her live location and find the nearest hospital and police.
  3. Help is coordinated, and you're kept informed.We contact local emergency services and your emergency contacts, and stay with it until it's resolved.
For parents of teens

New drivers, late nights and first jobs. Know they arrived, and know right away if their phone goes dark.

For families with aging parents

Check that Mom made it home from the store, and have professionals ready if she presses SOS and you can't get there.

For families on the move

Road trips, college campuses and business travel, with weather and threat alerts wherever they are.

Membership

Choose the protection that fits your family

One membership covers your whole household. No contract; cancel any time.

Family

Stay connected and informed

  • Private family map and history
  • Arrive, leave and avoid alerts
  • Phone-off, location-off and low-battery alerts
  • SOS and crash alerts to your family
  • Parent settings lock
  • 24/7 professional watch
Most families choose

Family + 24/7 Watch

Professionals on call, day and night

  • Everything in Family
  • ERGSS watch officers 24/7
  • Every SOS and crash answered by a person
  • We coordinate emergency services
  • Missed check-ins and dark phones followed up
  • We call your emergency contacts

Travel Protection

For trips outside the continental US

From $199
Per traveler, per trip · added to any membership
  • Country safety brief before you go
  • State Department and embassy alerts
  • International threat monitoring
  • 24/7 watch while you're abroad
  • Local emergency numbers and hospitals
Ask about a trip
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Just for an aging parent? ERGSS Family Care
Medical alert on the phone they already carry: one-tap SOS, fall detection, daily check-in, medicine reminders, 30- and 90-day health reports for the doctor, and a medical ID paramedics can scan. Location shared only in an emergency. $14.99 a month on its own, or $11.99 a month per person added to a Family plan.
See Family Care

Family memberships cover the continental United States. Prices in US dollars. Sales tax may apply. ERGSS watches and coordinates; it is not insurance and does not include rescue. If evacuation, medical transport or other emergency help is needed, ERGSS arranges it with you and it is billed separately based on actual needs and provider costs.

Pick your membership

You can change plans any time from your family page.

Get the app

Scan, install, sign in

  1. Scan the code with your phone camera, or open ergss.net/family/app on the phone.
  2. Install ERGSS Family (Android now; iPhone coming, use Safari and Add to Home Screen until then).
  3. Sign in or join: parents sign in with their family login and tap Put ERGSS Family on my phone; everyone else scans the family invite from the parent's phone.
QR code to download the ERGSS Family app
ergss.net/family/app
Questions

Good questions families ask

Can my teenager just turn it off?

Not quietly. Turning off location, powering the phone down or letting the battery die sends you an alert, and a phone that goes silent for 45 minutes is flagged. A parent PIN stops sharing from being paused in the app. To lock the phone's own location settings, use Google Family Link (Android) or Screen Time (iPhone) alongside ERGSS.

Does everyone know they're being located?

Yes. Every family member agrees to share their location when they join, and the app always shows that sharing is on.

Which phones work?

The ERGSS Family app is on Android now (ergss.net/family/app). The iPhone app is coming; until then iPhone family members use ERGSS Family in Safari, added to the Home Screen, and can be reached by text and phone call.

What happens when someone presses SOS?

On Family, everyone in your family is alerted with their live location. On Family + 24/7 Watch, ERGSS watch officers get it at the same moment, call them, and coordinate help.

What if we travel abroad?

Family memberships cover the continental US. Add Travel Protection for trips outside it: country briefs, international monitoring and 24/7 watch while you're away.

Does ERGSS rescue or evacuate us?

ERGSS watches and coordinates; it is not insurance and does not include rescue. If evacuation, medical transport or other emergency help is needed, ERGSS arranges it with you and it is billed separately based on actual needs and provider costs.

Can I cancel?

Any time from your family page, with no contract. Your membership runs to the end of the period you've paid for.