Help is one tap away for Mom and Dad, and paramedics know who they are.

A medical alert on the phone they already carry, set up and looked after by you. Built by emergency-management professionals and paramedics.

  • One-tap SOS, even from the lock screen, with a 10-second countdown to cancel.
  • Fall detection. If the phone senses a hard fall and they don't answer, you're alerted with where they are.
  • Medical ID for first responders. A QR code on the lock screen, wallet card and fridge shows allergies, conditions and medications, and alerts you when it's opened.
  • Daily "I'm OK" check-in and medicine reminders, with an alert to you if they're missed.
  • 30- and 90-day health reports for ongoing care. Medicines taken and missed, symptoms with severity, falls and check-ins in one clean report for every doctor visit. Print it, or send the office a secure link they can keep on file.
  • Simple mode: one screen, big buttons.
  • Private by design. Their location is shared only during an SOS, a fall or a crash, never all day.
  • Update from your computer after a doctor's visit, and add siblings as helpers.
$14.99 a month
No pendant to buy · no contract · cancel anytime

Their phone: Family Care runs on Android phones today. The iPhone app is coming; if their phone is an iPhone, email info@ergss.com and we will tell you the day it is ready.

Covers the continental United States. Prices in US dollars. ERGSS alerts and coordinates; it is not insurance and does not include rescue or medical transport, which are arranged when needed and billed separately.

Set up Family Care

Takes about two minutes. You'll install the app on their phone next.

Already have ERGSS Family? Sign in and add Family Care for anyone in your family for $11.99 a month each.

Who it's for
You (the caregiver)

How it compares

ERGSS Family CareTypical medical alert service
Monthly price$14.99$30 to $60, often plus equipment
DeviceThe phone they carryA pendant or base station
Medical ID paramedics can scanYes, with an alert to youRarely
Medicine reminders and daily check-inIncludedExtra or not offered
Location trackingOnly in an emergencyVaries
30- and 90-day reports for the doctorIncludedNot offered

ERGSS Family Care · info@ergss.com · (202) 978-2666 · Report a problem or send feedback · Terms · Privacy